Please keep it de-identified. Do not email patient names, health numbers, screenshots containing patient information, or claim files.
Account & billing
Sign-in, email verification, membership, payment, or account access.
Install & setup
Getting the Android or iPhone app, first-time setup, or ministry fee schedule help.
Technical support
Something unexpected happened. Include the app version and a short description—never patient data.
Before you contact us
- Check the FAQ for common billing, privacy, MCEDT, and backup questions.
- For a claim or remittance issue, use the accounting number and status—not a patient identifier.
- For a login issue, tell us the email address you use to sign in and whether two-factor is enabled.