The app stays short on words on purpose — the full explanations live here. Quick answers are on the FAQ.
Registration asks only for the essentials: your name, email, password, province, specialty, and your 6-digit OHIP billing number (it also enforces the one-free-trial-per-provider rule). Everything else is filled in afterwards from the Complete your profile card on your account — profile photo, gender, CPSO number, and phone.
Each OR case or consultation starts as a draft. Scan the patient sticker and the app reads the health number, version code, and date of birth for the claim — you review and can edit every value. One sticker per case; tapping a captured sticker later shows it full size for review.
Fees come from the Ministry's own Fee Schedule Master, downloaded into the app — thousands of codes with their current dollar values. Procedure names come from the Schedule of Benefits, so a search like "knee" finds the right R-code even if you only remember the operation.
Every OR case has a role — Assistant, Primary surgeon, or Second surgeon — and the claim is built to match:
Work-injury care is billed two different ways, and the app covers both:
The Invoices section on the Files tab bills work that is paid outside the OHIP claim stream: WSIB forms, and private or third-party work (insurers, lawyers, uninsured services).
The Files tab turns a service day's cases into a Ministry-format EDT claim batch. Before the file is produced, every claim is checked — health-number check digit, missing version codes or diagnostic codes, inpatient admission dates, referring physician on consultations, possible duplicates — and each finding is shown for review. A separate confidential case-log PDF is available for your own records; it is never part of the Ministry file.
Claims go to the Ministry over the MC EDT web service. clearcodeMD passed the Ministry's conformance testing in August 2026 and holds a production Software Conformance Key, so there is no portal to drive and no browser in the way: open a claim on the Claims screen and submit it, or send a whole day's file from Files. Only claims with nothing outstanding on them can be sent — anything incomplete says what is missing instead.
What it needs. Turn on direct submission in Settings, and claims go out and return files come back on their own — including while the app is closed. The Ministry's service asks for your GO Secure password on every request, including when it is only collecting reports, so this mode does save your password. Entered in Settings, it is sealed by your phone's hardware security chip, is never included in a backup and never leaves the device except to the Ministry. Clearing the password field in Settings removes it and switches direct submission off.
Saving it to your account instead. Account ▸ MCEDT has a sign-in card. Fill it in and every device you sign in on collects the credentials and can submit straight away, rather than each one asking you for the password again. Be clear about what that means: a password saved there is held on clearcodeMD's server, encrypted with a key kept outside the database, and released only to devices signed in to your own account — but it is the one thing on the account we can technically decrypt, which is not true of your claims. Keeping it device-only stays supported and is the stricter choice; Remove saved sign-in on that card deletes the stored copy at any time.
Every generated claim lands in the Claims tab with a live status — queued, submitted, acknowledged, rejected, or paid — including what was billed versus what the Ministry paid, and the explanatory codes when they differ. Reports adds monthly totals, an aging view of unpaid claims, a watchlist of stale ones, and CSV export for your accountant. Unbilled cases approaching OHIP's six-month claim deadline are flagged on Home.
Activity summary (Account → Activity summary) answers the other question: not what you are owed, but what you did. It consolidates a year of claims into case counts by procedure — 20 abdominal aortic repairs, say — with the operating time billed for them, plus your consultations ranked by how often you bill each one. Pick a year or all time, and export it as CSV for a privileges renewal or a CV.
The operating time comes from the fee itself: an assist is paid by the length of the case, so the hours shown are the time actually billed to the Ministry, rounded up to the last part-block the way the Schedule pays it. Cases whose fee cannot carry a duration — a surgeon-role claim, which is paid a fixed schedule fee, or a fee you typed in by hand — are counted toward your case volume and reported separately as untimed, never estimated. As everywhere else on the website, a case count is a count of claims rather than of patients; no patient information exists on our server to summarise.
Patient data lives only on your phone, so backups matter. Both apps keep them in the Files tab → Backups:
A delegate is a staff member (an assistant or biller) with their own sign-in that can only reach the parts of your account you grant. Patient data never leaves your phone, so delegates work with the same de-identified claim and earnings data the website shows you.
Every account has a shareable referral code, shown on the Membership tab of your account. When a colleague enters your code at sign-up:
Codes avoid look-alike characters (no 0/O or 1/I/L), and self-referral doesn't count.
Every new account starts a 30-day free trial with everything enabled — one trial per OHIP billing number, which is why registration asks for it. After the trial, membership is priced as a small percentage of billings (see Pricing). Your existing records always remain readable on your phone regardless of membership state.
Quick answers live on the FAQ. Still stuck? Visit Support — and never email patient names, health numbers, or claim files.
